Shipping Policy

SHIPPING POLICY

At Demuva our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers every day and can deliver the highest level of responsiveness.

Delivery Times – What to Expect

At Demuva, we work hard to get your order to you as quickly as possible, wherever you live in this world!

Our delivery process includes two simple steps:

1. Processing Your Order:
Once you’ve placed your order, our team carefully checks, approves, and packs it within 1–3 business days. This ensures everything is just right before it’s sent on its way.

2. Shipping & Delivery:
Once your parcel is picked up by our trusted delivery partner, it typically arrives within 5–12 business days, depending on your location.
We ship via your local postal service to ensure reliable and convenient delivery straight to your door.

💡 A few things to keep in mind:
– Delivery times do not include potential customs clearance delays.
– During peak shopping seasons (like Christmas or Black Friday), deliveries may take a little longer due to higher volumes.

We’ll keep you updated every step of the way—and if you have any questions, our support team is here to help!

HOW MUCH IS SHIPPING?

We offer free premium shipping to our customers worldwide.

WHERE'S MY PACKAGE ?

Once the package has been shipped, you will receive an email with a tracking number. For logistical reasons, the shipment may be made in several partial deliveries.

MY TRACKING NUMBER IS NOT WORKING?

Package update may take up to 5 business days. We thank you for your patience. If the tracking does not show any information, contact us on hello@demuva.com!